Shipping Policy

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Delivery Options

• Digital Files: Delivered via email in high resolution (no shipping fee).

• Printed Illustrations: Shipped securely in protective packaging. Free shipping within Auckland.

Processing & Shipping Time

• Artwork creation: 5–10 business days after payment.

• Shipping: 5–15 business days for international delivery (may vary by location).

Shipping Notes

• Please ensure your shipping address is accurate.

• We are not responsible for delays caused by customs or local postal services.

• Any customs duties or taxes are the buyer’s responsibility.

Important

• Custom artworks are non-returnable and non-refundable.

• We take great care in packaging. If your order arrives damaged, please contact us within 48 hours with photos for assistance.